As the digital reality of modern business continues to make landlines out of place, obsolete, and inadequate, many businesses are turning to VoIP phone companies in Albuquerque to enhance their communication.
Though text-based forms of communication such as email and texting have all but taken over modern business, sometimes it’s faster, easier, and more appropriate to pick up the phone and call.
At DSI, we understand that phone systems remain critical to an organization’s ability to communicate with customers, vendors, and internally. Our VoIP office phone systems offer profound advantages for any organization heavily relying on phone networks.
In this blog post, we’ll delve into the intricacies of VoIP communications and explore the many ways businesses stand to benefit from this innovative technology.
What is a business VoIP system?
VoIP, or Voice over Internet Protocol, is a way of getting phone service delivered over the internet, using the same network by which office computers connect to the web.
An Internet Protocol (IP) phone is connected via an ethernet cable to the router to get internet access. Due to this configuration, it’s also sometimes known as cloud VoIP telephony, internet telephony, or broadband phone service.
Any office with good internet quality can get a new business phone system as it generally doesn’t use a lot of bandwidth. With adequate internet speeds, VoIP won’t slow down the internet.
What are the benefits of a VoIP business phone system?
VoIP systems have rapidly replaced traditional business phone systems due to their numerous benefits for modern organizations.
The lighter-weight nature of VoIP means that it costs less than a traditional phone service. Many Internet Service Providers (ISPs) have packages for VoIP, and many businesses can take advantage of underutilized network capacity, meaning that it doesn’t require any additional infrastructure to deploy.
VOIP takes advantage of the reliability of the modern internet connection to stay reliable and functioning. As long as internet access exists, the company has phone lines. The same can’t be said about landlines, which have been experiencing a gradually declining infrastructure since at least 2013 due to the rise of mobile phones.
VoIP services for businesses provide increased functionality and more features than traditional landlines because the service is digital rather than analog. This makes them better equipped to take advantage of services like call forwarding and device mobility.
VoIP phone systems offer businesses the advantage of effortless scalability. As your business grows, adding new lines or extensions becomes a seamless process without the need for extensive hardware changes.
This adaptability ensures your communication infrastructure can grow with your business, accommodating evolving needs and increased demand.
VoIP empowers businesses with geographical flexibility. Cloud-based business phone systems enable employees to access VoIP extensions from any location with an internet connection, fostering seamless remote work and enhancing collaboration.
This flexibility is invaluable for businesses with distributed teams or those catering to a global clientele.
What are the special features of VoIP phones?
VOIP is a powerful office technology that drives increased communication within a company and with external entities. It has many abilities that a traditional phone lacks.
Remote Calling Capabilities
VoIP introduces remote calling capabilities into an office environment, which allows companies to forward incoming VoIP calls to specific locations. Such a feature is particularly useful for companies with multiple offices, putting a customer in contact with the nearest local team.
Call recording is a practical and often necessary means to provide records of conversations or to review interactions for quality. Additionally, the digital nature of VoIP means such recorded calls can be turned into organized, searchable indexes for the company to review later.
Since VoIP relies on the internet rather than a grounded phone, an IP phone can be unplugged, taken elsewhere, and reconnected to the internet. It will still work, phone numbers and all, making it useful for companies that rely on mobility to get work done.
Advanced Call Routing
Internet business phone systems offer extended call routing capabilities that ensure incoming calls are directed to the right department or individual. With features like customizable auto-attendants, businesses can create tailored call pathways, enhancing customer experiences and optimizing internal communication workflows.
A cloud-based VoIP portal provides businesses with centralized control and management of their communication infrastructure. This user-friendly interface allows administrators to configure settings, add extensions, and customize features without the need for complex hardware setups.
What’s the future of VoIP phone systems?
Modern VoIP systems can do everything a landline can do and more at the same level of quality, if not better, making them a smart choice for businesses with voice communication needs.
In fact, landlines have become an artifact of technological history. The rise of mobile phones all but erased them by placing into the hands of users a much more versatile, mobile form of communication. The future of phone systems rests in VoIP.
Let Our Albuquerque VoIP Phone Company Replace Your Outdated Phone System!
At DSI, we understand that companies need flexibility, integration, and the ability to operate in a variety of different environments. Our VoIP systems for small businesses deliver these benefits and more, with potential savings of up to 30% on monthly phone expenses.
We stand apart from the rest as a local and independent VoIP telephone company, enabling us to deliver superior, swifter, and all-encompassing solutions compared to our larger national counterparts.
Contact us to learn how our VoIP phone company in Albuquerque can help your business grow today!
Jocelyn Gorman, the Executive Vice President of DSI, possesses a deep understanding of the unique requirements of growing businesses. With over a decade of experience collaborating with clients across various industries, she closely collaborates with her Sales Team to develop and implement tailored technology solutions. These solutions aim to enhance office productivity and minimize operational costs. Her remarkable ability to effectively address business challenges has garnered recognition from prestigious publications such as the Cannata Report and Family Business Magazine.