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How VOIP Phone Systems Enhance Communication for New Mexico Businesses

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  • August 29, 2023
  • By Jocelyn Gorman

In the bustling business landscape of New Mexico, efficient communication isn’t just a tool – it’s the cornerstone of streamlined operations, enabling rapid growth and fostering lasting relationships with clients and partners.

While traditional phone systems can be costly, difficult to manage, and lack the necessary features to support the efficient communication of ideas, Voice Over Internet Protocol (VOIP) technology is revolutionizing how businesses operate.

At DSI, we’ve been a reliable VOIP phone system provider in New Mexico and El Paso  . Our VOIP phone company enables businesses to adapt to ever-evolving technologies and enhance communication.

Understanding VOIP Phone Systems

In the early days, VOIP was considered a novelty, with limited capabilities and a reputation for mediocre call quality. However, as technology advanced and internet speeds improved, so did the potential of VOIP.

Fast forward to today, VOIP phone systems have become an integral part of our daily lives. With VOIP technology, you can make phone calls over the Internet, allowing for more efficient and cost-effective communication than traditional phone lines.

But it’s not just about saving costs. VOIP phone systems also offer a wide range of features that enhance communication and productivity:

  • Call forwarding and routing
  • Voicemail to email transcription
  • Auto-attendant
  • Call recording
  • Video conferencing

VOIP phone systems simplify communication by utilizing the power of the internet. Seamlessly connecting teams and ideas, it’s the driving force behind innovation and success in New Mexico’s competitive business landscape.

Enhancing Communication With VOIP Phone Systems

Say goodbye to missed calls and embrace a more proactive approach to enhancing your business operations.

Our VOIP phone company improves communication, reduces costs, and provides a number of other benefits for New Mexico businesses.

Softphone Implementation

Softphones transform any network-enabled workstation into a functional telephone. As part of our VOIP solutions, we deploy softphones to all employees, enabling them to place and receive calls using their personal computers or laptops.

Remote Calling Abilities 

With our softphone implementation, employees can communicate anywhere within or outside your establishment with just an internet connection. Whether addressing tasks or transitioning between departments, they can stay connected via mobile devices.

Patient Record/Caller ID

Our VOIP phone company’s systems can be integrated with relevant databases to merge caller ID and client information. This enables employees to identify incoming calls automatically and facilitates the process of making outgoing calls.

Auto-Call Recording

Our phone company can also implement auto-call recording to ensure VOIP service quality, verify conversation content for discrepancies, and train new customer service hires. We can also utilize our document management capabilities to create organized and searchable indexes of all call recordings.

Cloud-Based VOIP Portal

With our web portal dashboard, you can access VOIP services from any device. You can also manage phone and call routing settings, team membership, and even send SMS messages.

Extended Call Routing

Finally, we can enhance the speed and efficiency of incoming call routing and implement automated announcements to address incoming callers’ questions promptly.

Choosing DSI Means Having the Most Reliable VOIP Provider in New Mexico

If you’re tired of the constant dropped calls and poor call quality that plague traditional phone systems, it’s time to make the switch to DSI’s dependable VOIP phone systems.

Our award-winning technicians are here to ensure that your communication needs are met with ease and efficiency.

Adaptability

Our VOIP phone company offers installation, training, and any services necessary to maximize the value of our VOIP phones. We develop tailored solutions that cater to each customer’s unique requirements, like automated call routing based on language proficiencies and caller ID databases.

Mixed Environment Capability

DSI isn’t obligated to utilize any particular proprietary solutions or sell specific VOIP phones to meet the needs of our customers. This allows us to accommodate mixed environments where various technology solutions may intersect.

Comprehensive Services

DSI allows you to combine document, networking, print management, and VOIP services under one comprehensive service plan. Our integrated services make procurement easier for institutions seeking to utilize and benefit from as many services as possible in a single contract.

Timely Solutions

DSI is always available for assistance. We can dispatch on-site technicians to any of our locations throughout New Mexico and El Paso within a timely manner. Our remote team can promptly handle service requests using our suite of highly advanced tools.

Committed Team

As a reputable VOIP phone company, we are committed to providing consistent and reliable communication systems for your business. In the event of any issues, any member of your staff can directly reach out to our team at DSI to resolve them promptly.

Transform Your Business With Our VOIP Phone Company in New Mexico

At DSI, we’ve been dedicated to providing superior products and tech support services to New Mexico since 1997. Many of our customers have already saved up to 30% on their monthly phone bills thanks to our VOIP technology.

So, why settle for outdated phone systems when you can embrace the future with our VOIP phone systems? We’re not just meeting your office supply needs; we’re transforming how your business operates and communicates.

Contact our VOIP phone company today and enhance your business’s communication!

Jocelyn Gorman, VP OF SALES
Jocelyn Gorman

Jocelyn Gorman, the Executive Vice President of DSI, possesses a deep understanding of the unique requirements of growing businesses. With over a decade of experience collaborating with clients across various industries, she closely collaborates with her Sales Team to develop and implement tailored technology solutions. These solutions aim to enhance office productivity and minimize operational costs. Her remarkable ability to effectively address business challenges has garnered recognition from prestigious publications such as the Cannata Report and Family Business Magazine.

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