Printing can be a frustrating experience. We’ve all been there – paper jams, ink running out at the worst possible moment, and the dreaded “printer offline” message just when you need to print that important document.
At DSI, we’ve remained one of the most reputable office technology providers in New Mexico for 25 years. Our business printing solutions eliminate pain points before they arise and prevent you from overspending on copiers, MFPs, and printers.
Here’s a short story about Carlos’ journey to hassle-free printing and the value of a reliable office printer supplier.
Printed Dreams: A Tale of Transformative Partnerships
In the heart of Albuquerque, New Mexico, amidst the
Printing had always been a double-edged sword for Carlos. On the one hand, it was the gateway to bringing imagination to life, but on the other, it was a relentless source of frustration.
He had initially partnered with a local office printer shop, hoping to foster a sense of community collaboration. However, over time, it became evident that the partnership was more a source of torment than support.
The pain points were numerous – inconsistent print quality, poor cost visibility, and a lack of communication became commonplace. On one occasion, just days before a highly anticipated issue launch, a batch of magazines came out covered in smeared ink and skewed images.
The printer shop couldn’t be reached, and Carlos’ heart sank as he realized that his team’s meticulous efforts and the contributing writers’ passion were overshadowed by subpar printing quality.
With each setback, Carlos’ determination to find a solution grew stronger.
DSI Gives Carlos Hope
One sleepless night, fueled by frustration and the allure of a resolution, Carlos stumbled upon DSI, an office printer supplier with a unique approach that seemed to transcend mere ink and paper.
Intrigued, he dove into their services, discovering that they offered not just printers but a comprehensive 24/7 support system that aimed to anticipate issues before they could arise.
With a renewed spark of hope, Carlos reached out to DSI. A virtual meeting was scheduled, and he found himself face-to-face with DSI Major Account Executive
Her warm smile and genuine interest in Southwest Scribe immediately put Carlos at ease. As they conversed, he realized that DSI’s approach was worlds apart from the frustration he had grown accustomed to.
Sarah explained that DSI’s proactive approach involved advanced technology that minimized errors, printer rentals and leases, and much more. She also assured him that their business printer solutions would be tailored to address the unique needs of Southwestern Scribe.
Hesitant but hopeful, Carlos decided to give DSI a chance. The first project he tackled was a special edition of Southwest Scribe, featuring a collection of poems that captured the essence of the region.
Throughout the process, Carlos felt at ease knowing he had access to 24/7 support whenever a question or concern arose. The final result was nothing short of spectacular – each poem was crisply printed, the colors vivid, and the images sharp.
As the special edition was unveiled, Carlos’ trepidation gave way to elation. Guests at the launch marveled at the impeccable print quality, and the poets themselves were moved by how their words had been brought to life. The night flowed seamlessly, and the feedback was overwhelmingly positive.
With each subsequent issue, Carlos’ faith in DSI solidified. Their proactive support preemptively resolved the pain points he had previously faced, transforming the printing process from a source of dread to one of excitement. Southwest Scribe flourished, its reputation growing stronger with every beautifully printed page.
Avoid Printer Problems With DSI’s Managed Print Solutions
Carlos’ story highlights how a proactive approach to printing can elevate the creative process and ensure consistently outstanding results.
Still, his story only scratches the surface of what DSI can do for your business. Let’s take a look at some of the most popular managed print solutions that DSI offers.
Remote Usage Monitoring
Gone are the days of wondering who prints what and how much. Our managed print solutions keep a watchful eye on your printing activities, ensuring you never run out of paper or ink at the most inconvenient times.
User Access and User Restrictions
With our solutions, you can even control who has access to your printer and set usage restrictions based on user roles or departments. This enhances security and minimizes the risk of confidential information falling into the wrong hands.
Automated Supply Fulfillment
Our managed print solutions automatically monitor your printer’s supply levels and place orders for replacement cartridges or other consumables when needed. You can say goodbye to last-minute trips to the office supply store and focus on more important tasks.
Proactive and Preventative Maintenance
Our business printing solutions also include regular maintenance and servicing to prevent any potential issues before they occur. By addressing minor problems early on, you can avoid costly repairs and downtime.
Help Desk Support
Our help desk support is here to assist you whenever you encounter any issues or have questions regarding your printer. Our friendly and knowledgeable support team is just a phone call away, ready to provide prompt solutions and guidance.
Automated Meter Collection
Don’t spend valuable time manually reading and recording the meter readings for each printer in your office. Our systems automatically collect this data, providing accurate and up-to-date information on your printing usage.
Discover More Business Printing Solutions With Our Office in New Mexico
At DSI, you can take charge of your print volumes and expenses without going over budget. Our unique print management strategy makes ordering supplies and dealing with printer issues a thing of the past, allowing you to concentrate on more important tasks.
We can also give you better insight into usage and costs, enabling you to create predictable budgeting and an environmentally-friendly print strategy.
Contact our office printer shop for business printing solutions and start boosting your productivity today!
Jocelyn Gorman, the Executive Vice President of DSI, possesses a deep understanding of the unique requirements of growing businesses. With over a decade of experience collaborating with clients across various industries, she closely collaborates with her Sales Team to develop and implement tailored technology solutions. These solutions aim to enhance office productivity and minimize operational costs. Her remarkable ability to effectively address business challenges has garnered recognition from prestigious publications such as the Cannata Report and Family Business Magazine.