OUR TEAM
Award-winning service starts with an amazing team.
Our team-oriented sales approach is distinctive within the office technology industry. We are not here to sell printers or network hardware to you. We are here to be your trusted advisor on developing and implementing business infrastructure to meet your organization’s needs.
Our Team
MEET OUR PRESIDENT
Philip L. Houser
President & CEO
A graduate with a BS in Business Administration from Texas Christian University, Houser’s career in the industry began in 1985 as a sales rep for Harris 3M, later to become Lanier Worldwide.
Having rapidly climbed the corporate ladder, Phil Houser left Lanier to start a cartridge remanufacturing business. After two years as a sales rep, Houser was promoted to sales manager. Not long after that promotion, at age 26, he became the youngest district manager in the company. Firmly rooted in Albuquerque, took money out of his 401k to start DSI, working out of a 10 x 10 office in his home where he built a $10m enterprise business selling cartridges.
Houser went on to create a rudimentary managed print program, eventually bundling in service, further accelerating DSI’s growth. After a few years as a cartridge remanufacturer and managed print services provider, DSI started selling copiers and printers, initially taking on the Kyocera line before switching to Konica Minolta. After nearly 20 years as a single-line Konica Minolta dealer, the dealership recently partnered with Sharp in support of a local acquisition and to offset some of the supply chain problems the industry is experiencing. DSI also sells HP and Lexmark A4 devices and printers, as well as Epson A4 and A3.
Managed services was then added as the result of winning a $1.4m RFP. Today, DSI manages about 7,000 devices with a staff of 12.
Since 1997, Document Solutions Inc. (DSI) has been a fixture in Albuquerque, New Mexico, evolving from a cartridge remanufacturer to a supplier of document imaging technology and security cameras, AV, VoIP and managed IT services with three locations and 75 employees.
MEET OUR EXECUTIVE TEAM
Jocelyn Gorman
EXECUTIVE VICE PRESIDENT
Jocelyn Gorman
EXECUTIVE VICE PRESIDENT
John McMullin
CHIEF FINANCIAL OFFICER
John McMullin
CHIEF FINANCIAL OFFICER
Jason Bradley
VIRTUAL CHIEF INFORMATION OFFICER
Jason Bradley
VIRTUAL CHIEF INFORMATION OFFICER
Julie McCord
HR DIRECTOR
Julie McCord
HR DIRECTOR
Melissa Skinner
DIRECTOR OF OPERATIONS
Melissa Skinner
DIRECTOR OF OPERATIONS
MEET OUR LEADERSHIP TEAM
Building a Partnership
Our team-oriented sales approach is distinctive within the office technology industry. We are not here to sell printers or network hardware to you. We are here to be your trusted advisor on developing and implementing business infrastructure to meet your organization’s needs.
With eight offices covering the entirety of New Mexico and an additional regional office in El Paso, Texas, DSI will be there to respond to your changing technological needs while improving the efficiency of your imaging and networking processes.
Service You Can See
Here are just a few of the ways our team highlights our service First focus:
- Live customer service when you call
- Factory trained technicians
- No pressure selling
- Customer advocacy at every level
Experience Never Stops
Our technicians stay up-to-date on the latest technologies, and we're constantly seeking innovations and improvements in every area of our business. We are all committed to bringing you the best, and that's the work that never, ever stops.
FREE ASSESSMENT
We are here for you!
So, whether it’s business automation, process or workflow improvements, document management, information technology, imaging equipment needs, or IT managed services, we can help!